Privacy Policy
Last Updated: 15/04/2025
This Privacy Policy applies to AUTO OUTLET CENTRE (QLD) PTY LTD (referred to as “we”, “our”, or “us”). It outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the National Consumer Credit Protection Act 2009 (NCCP Act).
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Collection of Personal Information
- Name, contact details (phone number, email address, postal address)
- Date of birth and identification details (e.g., driver’s license, passport number)
- Financial details, credit history, and employment information (if applying for finance)
- IP addresses, cookies, and website usage analytics
- Other personal details required for business or regulatory compliance
- Visit our website or use our services
- Apply for finance or request information
- Contact us through email, phone, or online forms
- Engage with our marketing campaigns
Where possible, you may choose to remain anonymous or use a pseudonym when contacting us. However, some transactions (such as finance applications) may require identity verification.
2. Use of Personal Information
- Processing finance applications and verifying identity
- Communicating with customers regarding services
- Meeting legal and regulatory obligations under the NCCP Act
- Conducting marketing and promotional activities (you can opt out anytime)
- Managing customer support and dispute resolution
Improving website functionality and security
3. Credit Information Handling
- Disclosing information to credit reporting bodies (CRBs)
- Assessing your creditworthiness and verifying financial information
- Storing and securing your credit-related data
- Access and correct your credit-related information
- Request that we do not use your credit information for direct marketing
- Make a complaint if you believe your credit information has been mishandled
For more information, contact info@financemotors.com.au
- Financial institutions, insurers, and service providers involved in processing transactions
- Regulatory bodies such as the Australian Securities and Investments Commission (ASIC) and the Australian Financial Complaints Authority (AFCA)
- Credit reporting bodies where required for finance applications
- Third-party IT and marketing service...
Privacy Policy
Last Updated: 15/04/2025
This Privacy Policy applies to AUTO OUTLET CENTRE (QLD) PTY LTD (referred to as “we”, “our”, or “us”). It outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the National Consumer Credit Protection Act 2009 (NCCP Act).
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Collection of Personal Information
- Name, contact details (phone number, email address, postal address)
- Date of birth and identification details (e.g., driver’s license, passport number)
- Financial details, credit history, and employment information (if applying for finance)
- IP addresses, cookies, and website usage analytics
- Other personal details required for business or regulatory compliance
- Visit our website or use our services
- Apply for finance or request information
- Contact us through email, phone, or online forms
- Engage with our marketing campaigns
Where possible, you may choose to remain anonymous or use a pseudonym when contacting us. However, some transactions (such as finance applications) may require identity verification.
2. Use of Personal Information
- Processing finance applications and verifying identity
- Communicating with customers regarding services
- Meeting legal and regulatory obligations under the NCCP Act
- Conducting marketing and promotional activities (you can opt out anytime)
- Managing customer support and dispute resolution
Improving website functionality and security
3. Credit Information Handling
- Disclosing information to credit reporting bodies (CRBs)
- Assessing your creditworthiness and verifying financial information
- Storing and securing your credit-related data
- Access and correct your credit-related information
- Request that we do not use your credit information for direct marketing
- Make a complaint if you believe your credit information has been mishandled
For more information, contact info@financemotors.com.au
- Financial institutions, insurers, and service providers involved in processing transactions
- Regulatory bodies such as the Australian Securities and Investments Commission (ASIC) and the Australian Financial Complaints Authority (AFCA)
- Credit reporting bodies where required for finance applications
- Third-party IT and marketing service providers
We do not sell personal information to third parties. If personal information is transferred overseas due to third-party services such as social media advertising or CRM systems, we take reasonable steps to ensure compliance with Australian privacy laws.
If we disclose your personal information to an overseas recipient, we will take reasonable steps to ensure that the recipient complies with Australian Privacy Laws, unless an exception applies under the Privacy Act.
5. Sensitive Information
We will only collect sensitive information with your explicit consent or where required by law. Sensitive information includes data such as racial or ethnic origin, religious beliefs, political opinions, health data, biometric information, and criminal records.
If you voluntarily provide us with sensitive information, we will assume that you have consented to its collection, use, and disclosure in accordance with this Privacy Policy. However, you may withdraw your consent at any time by contacting us at info@financemotors.com.au
6. Data Security and Retention
- Secure data encryption and restricted system access
- Regular security audits and staff training
- Secure disposal of personal data when no longer required
7. Direct Marketing & Opt-Out
- Clicking the “unsubscribe” link in emails
- Contacting us at info@financemotors.com.au
8. Website Tracking & Analytics
Our website may use third-party tracking services such as Google Analytics and Facebook Pixel to understand visitor behavior. You can opt out of tracking via your browser settings or by using Google’s opt-out tools.
9. Your Rights: Access & Correction
- Access your personal information held by us
- Request corrections to inaccurate or outdated information
To make a request, contact us at info@financemotors.com.au. We will respond within a reasonable timeframe.
10. Data Breach Notification
- Affected individuals
- The Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) Scheme
11. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy policies and recommend reviewing their terms before providing personal information.
12. Complaints & Dispute Resolution
If you have a complaint regarding how we handle your personal information, you can contact us at info@financemotors.com.au or call (07) 3808 3800
Australian Financial Complaints Authority (AFCA)
GPO Box 3, Melbourne VIC 3001
Phone: 1800 931 678
Website: www.afca.org.auAdditionally, complaints regarding privacy breaches can be escalated to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
13. Updates to this Privacy Policy
